jazz.co.za shop contact

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Policy


Return/Cancellation policy
  • CDs:
    • only defective CDs may be returned.
    • jazz.co.za must be notified that the CD is defective within 7 days of the receipt of the order. A replacement CD will be posted to the client within 3 days of the defective CD being returned and received by jazz.co.za.
  • Sheet music/books:
    • if any parts or pages are missing, jazz.co.za must be notified within 7 days of receipt of the order, and replacement pages will be mailed by jazz.co.za within 3 days.

  • No cancellations of orders will be allowed.


Shipping policy
  • Orders will be shipped by airmail post normally within three days of the receipt of the order.
  • In the unlikely event of a delay in shipping, jazz.co.za will notify the buyer of the expected shipping date.



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